Free advice on choosing a system
Tell us your kind of store and how you sell — we’ll recommend the system that fits, with no commitment
Services & after-sales care
Looked after from day one, for as long as you use it
Kanom POS doesn’t sell you a system and walk away. The same team that installs it looks after your store at every step — choosing a system, installation, training, day-to-day use and the day you open another branch — across all 7 systems.
These services come with the system — there’s no separate care package to buy
4 steps, from installation day to every day you sell
- 1
Install and set up
We install the system and hardware and set up your menu, products and prices to fit your store
- 2
Training on your own screens
We train your staff at the store, with your real data and the screens you actually use
- 3
Go live, with us fine-tuning
In your first weeks of real trading, we keep adjusting the setup to the way your store works
- 4
Care for as long as you use it
Not just the first year — whenever something comes up, talk to the same team
Everything we do for you
Before and on day one
Installation and setup
We install the system and counter hardware and set up menus, products, prices and printers, ready to sell
Bring your existing data
Import products, prices and customer data from Excel instead of typing them in one by one
Training on your own screens
We train staff at your store with your real data; new staff can catch up later with the online guides
Every day you trade
Real people, remote help
Message us on LINE or call — we fix things fast over remote support, without bouncing you between departments
On-site visits when needed
When a problem needs eyes on site, the team arranges a visit to your store
Hardware care
Printers, cash drawers, scanners and connected devices, looked after together with the software
Ongoing updates
New features and improvements keep coming, without changing systems
Online user guides
Screen-by-screen guides with real screenshots for our customers, open any time
Open the guidesAs your business grows
Monthly business consulting
Sit down with our team once a month to read sales and costs and fine-tune your setup together, for as long as you use it
Kanom Chan · Kanom Thong Ek only
Opening more branches
Add branches in the same system and see sales and stock for all of them in one place; we support every branch from the same store history
Connecting other systems
Connect with your hotel system (PMS) or your own internal systems via API, as your business needs
Custom builds / white-label
Shape the system around your sales flow, or run it under your own brand; support works directly with the development team
Kanom Thungthong only
How our care differs from a typical POS
The team that installed it
Support is the team that runs your store’s system — not an outsourced call centre
We remember your store
Your installation, settings and past issues are on record, so the next fix is faster and right on target
Straight to the developers
If it’s a system-level issue, support takes it to the development team themselves — no waiting through layers
Not just the first year
We look after both the system and the hardware for as long as you use it
Care that fits your kind of business
Each system has its own busy moments and its own kind of problems, so we look after each one in the way that business needs.
Kanom Thungthong
The team that runs your system keeps looking after it and takes issues straight to the developers — a custom build isn’t abandoned after hand-over.
See this systemKanom Krok
We set up products, promotions and membership to fit your store, train staff on the real screens, and keep adjusting as you change or open branches.
See this systemKanom Tan
We set up credit customers and stock to match how you sell, and look after both the system and your counter hardware.
See this systemKanom Med Khanun
We support every branch from the store history on record — no branch has to explain its problem twice — and help quickly over remote support.
See this systemKanom Chan
If the system or a printer has trouble at peak time, we help fast over remote support — and sit down with you once a month to talk about running the venue.
See this systemKanom Thong Ek
We look after the connection to your hotel systems and your restaurant hardware, with detailed guidance and help that hits the right spot.
See this systemKanom Loi Kaew
Buying season can’t stop, so we help over remote support and look after both the system and the equipment on site.
See this systemReach our team
Mon–Fri 08:30–17:30 · Sat 09:00–15:00 · Online support 24 hours
Not sure where your store should start?
Talk to the Kanom POS team — free, no commitment. Tell us about your store and we’ll plan everything from installation to going live.
Call us atCentral092-396-9022North095-020-2502
